Privacy Policy

Privacy Policy

  • If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service.
  • We will not use or share your information with anyone except as described in this Privacy Policy.
  • The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Educhamp Academy unless otherwise defined in this Privacy Policy.

Information Collection and Use

  • For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, email and phone number.
  • The information that we request will be retained by us and used as described in this privacy policy.  The app does use third party services that may collect information used to identify you.

Google Play Services

  • Log Data:  We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
  • Cookies: Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

  • We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Cancellation & Refund Policy

  • There is no cancellation of orders placed E-Books, PDFs, Audio-visual material of this app if any purchased under Instant Electronic Delivery / Instant Downloads. No refund is made for such purchases. Cancellations in case of printed material will be considered only if the request is made within 2 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them. No cancellations are entertained for those products that the www.examiq.in marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.

Refund Policy

  • When you buy our services, your purchase is covered by our 10-day money-back guarantee. If you are, for any reason, not received your access to the documents / system / late delivery (only you notified before that no need of purchase after due date), then you can communicate with us for refund. We serve quality of services that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our services with this special guarantee. To request a refund, simply contact us with your service details within ten(10) days of your purchase. Please include your order / application number and tell us proof and proper reason why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for services delivered in full.
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